DEGIRO’s English-language Helpdesk lets you search by question or keyword. Its featured topics include forgotten credentials, exchange connectivity fees, real-time price feeds and withholding tax.
Use a precise search
For an unexpected charge, search for the name shown in your statement. For a login problem, use the forgotten username or password guidance. For an order question, distinguish a stop-loss order from a stop-limit order before looking up instructions.
Use your local DEGIRO site
The linked Helpdesk is the Irish site. If your account belongs to another market, use that country’s official DEGIRO website and fee schedule. The Helpdesk also links to a contact page for questions its articles do not resolve.
Official source
DEGIRO official help and support. Source checked on 3 November 2026. Support routes and product availability can change.
Nextfintech is an independent publication, not DEGIRO customer support. This guide covers using the platform, not a recommendation to invest.