Coinbase’s English Help site provides a search function, self-service resources and separate routes for signing in or getting help when you cannot sign in.
Account access and suspicious activity
Choose the route matching your situation. The site includes a suspicious-activity section and a link to live service status. A service-status update describes platform incidents; it does not explain every individual account restriction.
Use the official domain
Begin from help.coinbase.com or the Coinbase app. Prepare a short description of your issue and any relevant transaction reference. Keep passwords, two-factor codes and recovery phrases private.
Official source
Coinbase official help and support. Source checked on 3 November 2026. Support routes and product availability can change.
Nextfintech is an independent publication, not Coinbase customer support. This guide covers using the platform, not a recommendation to invest.